Managing user privileges is one of the trickiest parts of IT security. Give users too much access, and you open the doors for threats. Give them too little, and they can’t do their job. That’s where AutoElevate comes in. It’s a smart tool designed for MSPs, and it’s changing the game completely.
What Is AutoElevate?
AutoElevate is a Privileged Access Management (PAM) tool created specifically with Managed Service Providers (MSPs) in mind. It allows users to request administrator rights on demand, without compromising security.
Think of it as a doorman for admin access. It only opens the door when it knows it’s safe.
Why Do MSPs Love AutoElevate?
MSPs have unique needs. Managing multiple clients, computers, and security setups can be a pain.
Here’s why AutoElevate is so popular:
- No more sharing admin passwords
- Saves tons of time with automation
- Boosts security for clients
- Provides real-time alerts and logs
- Easy to integrate into RMMs and PSA tools
How AutoElevate Works (In Simple Words)
Let’s break it down:
- A user needs admin access. Maybe they want to install an app or change a setting.
- They click the AutoElevate icon.
- A request goes to the MSP in real time.
- The MSP gets alerted on mobile or desktop. They can approve, deny, or auto-approve certain actions.
- If approved, the action runs with admin rights—securely and instantly.
No more back-and-forth phone calls or remote sessions just to approve a simple update.
Main Features MSPs Should Know About
AutoElevate isn’t just about temporary admin rights. It’s packed with features designed to make life easier for MSPs.
- Real-Time Privilege Management: Users get admin rights only when and where it’s needed.
- Approval Workflows: Customize how requests are handled. You can set rules for approvals, blocklists, and trusted apps.
- Audit Trails and Reporting: Every request, every approval, every step is logged. Compliance made easy.
- Integration with RMMs: Works seamlessly with popular tools like Datto, ConnectWise, and Kaseya.
- Elevated Sessions: AutoElevate launches apps using service accounts, not the user’s own credentials.
Benefits of Using AutoElevate
Still wondering if it’s worth it? Here’s what your MSP gets out of using AutoElevate:
Better Security
Limiting full-time admin rights reduces the attack surface. AutoElevate allows secure, temporary access instead.
Save Time
No more remote sessions just to say “Yes.” Admin requests can be approved with one click.
Happy Clients
Clients don’t like waiting. Approvals happen in seconds instead of hours.
Better Compliance
Need to pass an audit? No problem. AutoElevate keeps detailed logs of every action.
Smart Automation
Once you know which apps are safe, set them to auto-approve in the future. Less work over time.
When You Should Use AutoElevate
Not every user needs full access all the time. AutoElevate helps strike the perfect balance by giving MSPs control.
Here are some great use cases:
- Clients with non-technical employees
- Environments requiring strict compliance
- Remote users needing occasional admin rights
- New software rollouts that require multiple installs
- High-security businesses like law firms or finance
How It Helps MSPs Scale
As your business grows, supporting every client manually becomes impossible. AutoElevate helps you grow without adding extra staff.
Here’s how it scales with you:
- Centralized management: Manage all clients from one dashboard.
- Custom policies: Tailor elevation rules per client or user group.
- Mobile approvals: Say yes while sipping coffee on the go.
- Multi-tenant support: Handle many clients without mixing things up.
Frequently Asked Questions
Q: What happens if someone tries to do something unsafe?
A: AutoElevate blocks it and lets the MSP know immediately so you can take action.
Q: Does it work with all Windows software?
A: Yes. AutoElevate works with most Windows-based apps and settings. It launches only approved apps with elevation.
Q: Can I use it with my RMM?
A: You bet! It integrates with popular RMM platforms like ConnectWise Automate, Datto RMM, NinjaOne, and more.
Q: Is it hard to install?
A: Nope. It takes just a few minutes. Agents can be pushed from your RMM, and voilà—you’re ready to roll.
Final Thoughts
AutoElevate is like having a hall monitor for admin access. It makes sure that actions are safe, approved, and logged. For MSPs, it means less stress, better security, and more time to focus on growth.
If you’ve ever felt overwhelmed by privilege management, chances are AutoElevate was built just for you.
It’s simple, it’s smart, and your clients will thank you for it.
So give it a shot. Your future self—and your help desk—will thank you.
