SSL errors – common codes and messages

What Causes ERR_SSL_PROTOCOL_ERROR 

Secure Sockets Layer (SSL) is what keeps our internet browsing safe. It encrypts data between a user and a website. But sometimes, SSL errors pop up, leaving us frustrated. Let’s break down the most common SSL errors and what they mean.

What is an SSL Error?

An SSL error happens when there’s a problem with the security certificate of a website. This can make your browser block access to the site. Some errors are caused by expired certificates, while others are due to incorrect configurations.

Common SSL Error Codes and Messages

1. SSL Certificate Not Trusted

The browser doesn’t recognize the certificate authority (CA) that issued the website’s SSL certificate. This usually happens if the certificate is self-signed or from an unknown CA.

Solution: The website owner needs to get an SSL certificate from a recognized CA.

2. SSL Certificate Expired

Every SSL certificate has an expiration date. If the certificate isn’t renewed, users will see a warning.

Solution: The website owner must renew the certificate on time.

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3. SSL Certificate Name Mismatch

This happens when the domain name on the SSL certificate doesn’t match the website’s actual domain.

Example: The SSL certificate is issued for example.com, but the user is visiting www.example.com.

Solution: The website owner should ensure the SSL certificate matches the correct domain.

4. Mixed Content Error

Even if a website has an SSL certificate, some parts of it (like images or scripts) might load over HTTP instead of HTTPS.

Solution: The website developer should replace all HTTP links with HTTPS versions.

5. ERR_SSL_PROTOCOL_ERROR

This is a vague error in browsers like Chrome. It can happen due to multiple reasons, such as outdated SSL configurations, browser issues, or network settings.

Solution:

  • Clear browser cache and cookies.
  • Ensure the website’s SSL certificate is properly installed.
  • Check the system date and time settings.

6. ERR_CERT_REVOKED

If a certificate authority revokes an SSL certificate, users will see this error. This usually means the certificate was compromised or issued incorrectly.

Solution: The website owner must get a new SSL certificate immediately.

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7. SEC_ERROR_EXPIRED_CERTIFICATE

Seen in Firefox, this is similar to the expired certificate error. It means the SSL certificate is no longer valid.

Solution: Renew the SSL certificate.

How to Fix SSL Errors as a User

Sometimes, users experience SSL errors that aren’t the website’s fault. Here’s what you can do.

  • Check your internet connection.
  • Ensure your computer’s date and time are correct.
  • Clear browser cache and cookies.
  • Try a different browser.
  • Disable browser extensions that might interfere with security settings.

Why SSL Matters

SSL encryption is essential for protecting user data. Without it, hackers can intercept sensitive information like passwords and credit card details.

What Happens Without SSL?

  • Users see security warnings when visiting websites.
  • Search engines lower rankings for unprotected sites.
  • Hackers can steal information easily.

Final Thoughts

SSL errors can be frustrating, but they’re there to protect users from security risks. Whether you’re a website owner or a user, understanding these errors can help you fix them quickly.